Shipping charges are based off of UPS's standard rate tables. Shipping weight, shipping method, and a small handling fee all determine how much shipping will be on an item.
Which locations do you ship to?
We ship to the 50 United States and APO/FPO Boxes. Add 2 - 5 business days for USPS Priority Mail orders to process. UPS will not ship to APO/FPO addresses; orders to these addresses will have the shipping method changed to USPS Priority Mail.
When will my order ship?
Orders placed before 1:00pm Central Time are processed the same business day. Most items ship within 24 hours of processing. Shipping & delivery days are Monday - Friday, excluding weekends and holidays.
Some products on our site note that they may not ship for 1-5 business days. This means if you order this item it may not leave our warehouse for up to 5 business day after your order has been processed. If you select overnight shipping on one of these items please expect a 1-5 business day wait before your order will be shipped. The same is true for 1 day, 2 day and 3 day shipping. For estimated delivery dates please contact customer service.
If your item shows visible damage upon receipt from the carrier, refuse the shipment and call us at 562.320.0298. It is important to inspect your shipment BEFORE you sign the delivery notice. This is to ensure that if there is a damage item it can be returned at the time and a new one sent out to you as soon as possible.
Shipping charges are for the carrier service selected. Delivery dates are not guaranteed by BGC USA online, and we do not refund shipping charges if items do not ship on a specific day. We will do everything we can to get your order to you as quickly as possible. If there is a problem with the delivery of your order, please let us know. We will do everything we can to help resolve the problem.
If you have an urgent order, please feel free to contact us for product availability and transit times. Our Customer Service Specialists can help you choose a shipping method that will meet your needs.